frequently asked questions
Wil you open a GO for ___?
For now, we only do GOs for Rosmei books, but if you want to send us a DM, we'll keep it in mind and have a look!When will the second and third payment be?
The second payment will be in the days following the closure of Google Forms. The third depends on when we receive the package, whether it gets held up at customs or not, but we will work as quickly as possible to pack everything and send it to you!How much will the second and third payment be?
At this moment, we cannot know for sure, since, especially the third one with customs, it depends a lot on the package. When we have all the information about the items, we will send it to the participants.What payment method do you accept?
We accept Bizum o PayPal Friends & Family.
Can I modify or cancel my order?
While the Google Forms are open, you can contact us via Twitter to cancel or modify your order, and we will refund the money. Once the package has been shipped, we will be unable to refund the money.What happens if my address has changed, or I did not provide you with the correct one?
No problem, if you notice anything, you can send us a DM on Twitter. If not, we will always contact you before sending the packages to confirm the address.What do you get out of this?
We can also get the books easily and help anyone who wants to buy them! We don't overcharge or take any monetary profit.What happens if I can't fufill one of the payments?
If we do not receive the first one, we cannot count you as a participant. As for the other two, we understand that sometimes it can be a substantial amount of money, but the only one we can accept being delayed is the third one. In that case, we would keep the item until it arrived and then proceed with the shipment.